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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $17.12
Benefits
Optional earned wages access
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
accident insurance
critical illness insurance
Hospital Indemnity insurance
Free 24/7 mental health support
flexible scheduling
Sick Time
Paid parental leave
Paid voting time
educational assistance
Career development opportunities
30% Team Member discount
Commuter Flexible Spending Account
Wellness rewards
Pet insurance
Inclusive and supportive workplace
Job Description
Salt & Straw is a pioneering ice cream company well-known for its commitment to innovation, community, and delivering extraordinary guest experiences. Established with humble beginnings, Salt & Straw has grown into a beloved establishment in its community, setting itself apart with an ever-evolving menu that includes classic favorites as well as new and exciting flavors. The company’s approach uses ice cream as a platform to inspire and connect people, creating memories and moments of joy in every interaction. Salt & Straw is more than just an ice cream shop; it is a place where stories are shared, smiles are exchanged,... Show More
Job Requirements
- High school diploma or GED
- Six or more months experience in food service or hospitality
- Valid food handler's card within 30 days of employment or as required
- Must be 18 years or older
- Ability to coach and motivate team members
- Excellent communication skills
- Ability to work effectively under pressure
- Ability to work evenings, weekends, and holidays
- Ability to work at least three shifts per week including two closing shifts
Job Qualifications
- High school diploma or GED
- Six or more months of experience in food service, fast-casual dining, or hospitality-focused industry with one year preferred
- Valid food handler's card required within 30 days of employment or based on state or local requirements
- Must be 18 years or older
- Ability to coach and motivate team members
- Ability to work with people of all backgrounds and identities
- Ability to cooperate well and work as part of a team
- Ability to learn about and discuss flavors and products and give samples comfortably
- Excellent communication skills with a commitment to legendary hospitality
- Passionate about delivering outstanding guest experiences
- Ability to proactively identify and resolve issues, using sound judgment for escalation
- Ability to work effectively and positively under pressure and amidst changing priorities
- Ability to thrive in a fast-paced, dynamic environment with a hands-on approach
- Fluency in English
- Ability to work evenings, late nights, weekends, and holidays
- Ability to work at least three shifts per week including two closing shifts
Job Duties
- Guide Scoopers throughout the shift, delegating tasks according to the daily shift plan and daily visual planner to ensure proper break schedules, station rotations, and proactive safety habits
- Support Scoopers by performing a variety of duties including scooping, waffling, running the register, dishwashing, cleaning, and hosting
- Consistently deliver excellent service, resolve guest concerns thoughtfully, and enhance the guest experience through personal interactions
- Coordinate opening, closing, and daily tasks to maintain shop flow
- Ensure that daily and weekly tasks are completed to uphold shop standards and maintain operational excellence
- Assist in rolling out new training and provide real-time operations-based coaching to uphold product quality, guest experience, shop safety, and cleanliness standards
- Accurately pack third-party delivery orders by following company standards and ensuring all items are correctly portioned, packaged, and labeled to maintain quality and guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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