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Sheraton Philadelphia Downtown - Banquets Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Sheraton Philadelphia Downtown is a vibrant and prestigious hotel located just two blocks from the Pennsylvania Convention Center and within walking distance to iconic Philadelphia landmarks such as Love Park, the Franklin Institute, and the Philadelphia Museum of Art. This hotel offers 759 reimagined guest rooms that provide guests with comfort and spectacular views of the Benjamin Franklin Parkway, a cultural hub in Philadelphia. Guests of the Sheraton Philadelphia Downtown can enjoy amenities like a newly renovated fitness center equipped with Peloton bikes, as well as on-site dining options including the welcoming Terrace restaurant, bar, and Local coffee shop. With... Show More
Job Requirements
- minimum of 3 years banquet management experience
- high school diploma or equivalent
- supervisory experience
- proficient in windows operating systems
- strong communication skills
- problem-solving ability
- ability to work under pressure
- financial data handling
Job Qualifications
- high school diploma or equivalent
- at least 2 years of progressive hotel or related experience
- supervisory experience required
- proficient in windows operating systems
- strong communication skills
- skilled at problem-solving
- capable of assimilating and analyzing complex information and making quick decisions
- comfortable working with financial data and arithmetic
Job Duties
- manage daily banquet operations to ensure events are executed in accordance with beos, timelines, and brand standards
- supervise, schedule, and train banquet associates in compliance with union agreements and policies
- coordinate with sales, culinary, stewarding, and engineering to ensure event readiness and accuracy
- manage staffing levels, labor productivity, and real-time operational adjustments
- maintain a consistent, visible presence during events to ensure service standards are met
- ensure compliance with service, safety, sanitation, and loss-prevention standards
- provide oversight, review, and final accountability for banquet event check processing and posting
- review posted event checks for accuracy and alignment with approved beos
- communicate discrepancies, adjustments, or billing issues to sales and accounting in a timely manner
- escalate operational or financial concerns to the banquet director as appropriate
- work with banquet captains to ensure stewarding pull sheets are completed for every event
- work with director of banquets to ensure accurate quarterly inventory of china, glass, and silver is completed
- work with kitchen and stewarding teams to ensure food recovery program is in place and followed
- ensure consistent pre-shift meetings take place and standardize the shift
- perform other duties as assigned or operational needs require
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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