Sheraton Park Hotel at the Anaheim Resort - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability income
Long-term disability income
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Sheraton Park Hotel at the Anaheim Resort is a premier hotel located in the vibrant heart of Southern California, surrounded by the world-renowned Disneyland theme parks, as well as exceptional shopping, dining, and entertainment options. This hotel stands out as a Disneyland family hotel, designed to cater to families and business travelers alike. With a recent multi-million dollar renovation, the property boasts 490 refreshed guest rooms enhanced with modern comforts and tropical surroundings, creating an inviting and relaxing environment for all guests. The Sheraton Park Hotel's commitment to exceptional guest experiences is reflected not only in its amenities but also... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Proven ability to deliver exceptional guest service and enhance guest satisfaction
- Strong verbal and written communication skills for interacting with guests and team members
- Ability to manage multiple responsibilities in a fast-paced environment
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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