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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Sheraton Minneapolis Downtown is an upscale hotel located in the vibrant heart of downtown Minneapolis. Known for its blend of comfort and convenience, Sheraton Minneapolis Downtown offers guests effortless access to the city’s top attractions such as The Minneapolis Convention Center, U.S. Bank Stadium, Target Field, and Nicollet Mall. The hotel is renowned for its modern accommodations designed to provide a soothing retreat with luxury bedding, spacious workstations, and flat-screen TVs. Guests can enjoy a variety of amenities including a delectable onsite restaurant, an indoor pool, and a 24-hour fitness center. For those organizing business or social events, the hotel... Show More
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication skills
- ability to multitask effectively
- ability to handle guest requests and complaints professionally
Job Qualifications
- high school diploma or equivalent
- previous experience in hotel or related customer service roles preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- strong communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- problem-solving skills with a friendly and professional demeanor
Job Duties
- greet guests warmly and provide outstanding customer service
- manage check-in and check-out processes efficiently
- handle guest inquiries and requests promptly
- coordinate with various hotel departments to ensure guest needs are met
- manage reservations and maintain accurate records
- resolve guest complaints and issues with a positive attitude
- maintain the organization and smooth operation of the front desk area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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