Sheraton Albuquerque Airport Hotel - Director Operations OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
On-call
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our dynamic hospitality team as Director of Operations, a pivotal leadership role within a thriving hotel environment. This position is designed for a skilled and motivated professional ready to oversee the seamless daily operations of the hotel, working closely with the General Manager to ensure every aspect runs smoothly and efficiently. The Director of Operations is integral to managing costs, elevating service quality, and inspiring the team to consistently deliver outstanding guest experiences that set the property apart in the competitive hospitality market.
As a critical member of the management team, the Director of Operations is responsibl... Show More
As a critical member of the management team, the Director of Operations is responsibl... Show More
Job Requirements
- Bachelor’s degree or equivalent hospitality experience
- minimum 4 years related experience
- strong leadership, communication, and customer service skills
- proficient in planning, organization, and computer use
- knowledge of budgeting, profit/loss, and variance analysis
- relevant certifications as required by franchise
- ability to adapt to fast-paced environment and be on call
Job Qualifications
- Bachelor’s degree or hotel hospitality experience
- strong leadership skills
- excellent communication and customer service skills
- attention to detail with planning and organization
- computer proficiency
- mathematical and general accounting knowledge including budgeting and profit/loss analysis
- relevant certifications such as Alcohol Awareness or General Manager certification
- adaptability to fast-paced environments
- willingness to be on call as needed
Job Duties
- Oversee all hotel revenue streams and develop effective marketing and pricing strategies to maximize profitability across departments
- drive sales through relationship-building and proactive account management, while promoting hotel policies and delivering exceptional guest service
- prepare budgets, monitor financial performance, and produce reports
- lead human resources initiatives focused on employee motivation, development, and retention
- protect hotel assets through maintenance programs and quality reviews, ensuring compliance with all laws and company policies
- set clear roles and goals, host regular meetings, and keep open lines of communication to drive team performance and meet corporate objectives
- maintain a polished, professional image, adhere to attendance guidelines, and remain flexible in taking on additional duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: