Sheraton Albuquerque Airport Hotel - Director Operations
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
On-call
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability income
Long-term disability income
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our esteemed hotel is renowned for offering exceptional guest experiences through a commitment to quality, outstanding service, and operational excellence. As a leading establishment in the hospitality industry, we pride ourselves on maintaining a vibrant and dynamic environment that caters to both business and leisure travelers. Our facility features comprehensive amenities designed to provide comfort and convenience, contributing to an unforgettable stay for every guest. We are committed to fostering a supportive and productive workplace culture, encouraging professional growth and innovation among our team members.
We are currently seeking a highly skilled and motivated Director of Operations to join o... Show More
We are currently seeking a highly skilled and motivated Director of Operations to join o... Show More
Job Requirements
- Bachelor's degree or hotel hospitality experience required
- Minimum 4 years of related experience or equivalent education
- Strong leadership, communication, and customer service skills
- Attention to detail with planning, organization, and computer proficiency
- Mathematical and general accounting knowledge, including budgeting, profit/loss, and variance analysis
- Relevant certifications as required by franchise
- Adaptable to a fast-paced environment
- Willingness to be on call as needed
Job Qualifications
- Bachelor's degree or hotel hospitality experience
- Minimum 4 years of related experience or equivalent education
- Strong leadership, communication, and customer service skills
- Attention to detail with planning, organization, and computer proficiency
- Mathematical and general accounting knowledge, including budgeting, profit/loss, and variance analysis
- Relevant certifications as required by franchise, e.g., Alcohol Awareness, General Manager
- Adaptable to a fast-paced environment
- Willingness to be on call as needed
Job Duties
- Oversee all hotel revenue streams and develop effective marketing and pricing strategies to maximize profitability across departments
- Drive sales through relationship-building and proactive account management, while promoting hotel policies and delivering exceptional guest service
- Prepare budgets, monitor financial performance, and produce reports
- Lead human resources initiatives focused on employee motivation, development, and retention
- Protect hotel assets through maintenance programs and quality reviews, ensuring compliance with all laws and company policies
- Set clear roles and goals, host regular meetings, and keep open lines of communication to drive team performance and meet corporate objectives
- Maintain a polished, professional image, adhere to attendance guidelines, and remain flexible in taking on additional duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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