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Sheraton Albuquerque Airport Hotel - Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
401(k)
Vision Insurance

Job Description

The hiring organization is a hospitality establishment specializing in providing exceptional guest experiences through attentive and personalized service. This company is dedicated to maintaining brand standards and upholding a welcoming atmosphere for every visitor, focusing on delivering quality through various departments including sales, front office, and bellman/van services. Known for its commitment to excellence, the company supports its team members with ongoing training and a collaborative environment that nurtures growth and strong teamwork. The establishment values communication skills, problem-solving abilities, and a positive attitude, ensuring that every staff member contributes to a seamless and memorable stay for guests. This is... Show More

Job Requirements

  • High school diploma or equivalent required
  • relevant college coursework is a plus
  • hotel or related experience preferred
  • strong communication skills
  • strong problem-solving skills
  • strong decision-making skills
  • ability to handle high-pressure situations with composure and objectivity
  • comfortable with financial data and basic math

Job Qualifications

  • High school diploma or equivalent
  • relevant college coursework is a plus
  • hotel or related experience preferred
  • strong communication skills
  • strong problem-solving skills
  • strong decision-making skills
  • ability to handle high-pressure situations with composure and objectivity
  • comfortable with financial data and basic math

Job Duties

  • Greet guests warmly and make them feel at home
  • share recommendations about the coffee shop and local area
  • maintain a polished look by following uniform and grooming guidelines
  • uphold brand and safety standards
  • support daily coffee shop operations
  • help hire and train team members
  • inspire excellent service and teamwork
  • quickly handle guest questions and requests
  • arrange special needs for guests
  • oversee coffee shop transactions
  • maintain inventory and cleanliness of the shop
  • assist team members as needed

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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