Aimbridge Hospitality logo

Aimbridge Hospitality

Sheraton Albuquerque Airport Hotel - Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

We are a welcoming and dynamic hospitality company dedicated to providing exceptional experiences for every guest who walks through our doors. As a well-established entity within the hotel and hospitality industry, our company prides itself on creating warm, memorable stays by blending professional service with a friendly, approachable atmosphere. Our commitment to excellence ensures that guests feel valued and comfortable from arrival through departure, with a dedicated team continually improving the guest experience through personalized service and attention to detail. We operate a vibrant coffee shop as part of our amenities, adding to the overall welcoming environment our guests enjoy... Show More

Job Requirements

  • High school diploma or equivalent
  • Relevant experience in hospitality preferred
  • Strong verbal and written communication skills
  • Ability to handle high-pressure situations with composure
  • Basic math skills
  • Customer service orientation
  • Ability to work flexible hours

Job Qualifications

  • High school diploma or equivalent
  • Relevant college coursework is a plus
  • Hotel or related experience preferred
  • Strong communication skills
  • Excellent problem-solving abilities
  • Good decision-making skills
  • Ability to remain composed under pressure
  • Comfortable with financial data and basic math

Job Duties

  • Greet guests warmly and make them feel at home
  • Share recommendations about the coffee shop and local area
  • Follow uniform and grooming guidelines to maintain a polished look
  • Ensure compliance with brand and safety standards
  • Support daily coffee shop operations including managing transactions and maintaining inventory
  • Help hire, train, and inspire team members
  • Quickly handle guest questions and special requests
  • Assist Sales, Front Office, and Bellman/Van teams when needed

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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