Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.50
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Generous paid holiday
Employee Recognition Program
Paid Time Off
paid sick days
Free preventative services
Wellness rewards
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Life insurance
Disability insurance
Employee assistance program
telemedicine services
Concierge services
401(k) retirement plan
pet care discounts
Life Mart purchase discounts
Tuition Reimbursement
Mileage reimbursement
Cell reimbursement
Identity Theft Protection
Job Description
Gateway West is Albuquerque's largest shelter, dedicated to offering a safe and welcoming environment for people experiencing homelessness. Serving an average of 600 individuals nightly and accommodating over 700 during cold winter nights, Gateway West operates year-round, providing essential services including meals, warm overnight beds, and secure under-bed storage. The shelter aims to create a supportive community where trauma-informed care is provided, including case management, job searching assistance, and access to other essential supportive services. The ultimate goal of the team is to assist guests in successfully exiting the shelter to safe and stable housing and to establish a plan... Show More
Job Requirements
- Valid driver’s license
- Ability to obtain a City Operator’s Permit
- High school diploma or GED
- Two years progressive experience in office procedures and customer service and driving
- Experience operating passenger vans or buses
- Ability to adapt to various weather conditions
- Ability to respond calmly to medical or vehicular emergencies
- Dependable and detail-oriented
- Willingness to assist with shelter operations when not driving
Job Qualifications
- Valid driver’s license
- Ability to obtain a City Operator’s Permit
- High school diploma or GED
- At least two years of progressive experience in general office procedures, customer service, and driving
- Experience operating passenger vans or buses
- Strong communication skills
- Ability to remain calm during emergency situations
- Dependability and attention to detail
- Flexibility and a compassionate approach to working with individuals experiencing homelessness
Job Duties
- Operate the shelter shuttle to transport residents to medical appointments, prescription pick-ups, and suspension-related travel needs
- Respond to urgent or crisis transport requests and prioritize medically fragile residents
- Perform pre- and post-trip vehicle safety checks
- Assist residents with boarding and seatbelt use
- Drive in varying weather and road conditions while ensuring passenger safety
- Maintain accurate incident reports, trip logs, and passenger rosters
- Support shelter operations by assisting with general tasks as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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