Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Employee dining benefits
Free meal per shift
growth opportunities
Supportive team environment
flexible scheduling
Professional Development
Job Description
Sexy Roman is a provocative modern Italian restaurant located in the prestigious W Hotel. Offering an electrifying atmosphere that perfectly balances artisanal, hand-crafted Italian cuisine with a vibrant and buzzing environment, Sexy Roman is dedicated to igniting your party and seducing your senses. Guests at this contemporary dining hotspot enjoy alluring cocktails served with a unique table-side martini cart, a thoughtfully curated selection of worldly wines, and a lively bar scene that keeps the revelry going late into the night. More than just a restaurant, Sexy Roman is a bold experience that combines top-tier culinary artistry with high-energy entertainment.
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Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in service or administrative customer-facing role
- Experience with OpenTable
- Ability to carry 3 hot plates comfortably
- Strong communication skills
- Ability to manage high-volume situations with professionalism
- Maintain flexible schedule including nights, weekends, holidays, and special events
- Ability to work standing for entire shifts
- Must be warm, friendly, and hospitable
- Proficient in handling phones and guest communications
- Able to follow written and verbal instructions
- Excellent memory and detail orientation
Job Qualifications
- Minimum of 1 year experience in a service-oriented or administrative role in a customer-facing environment
- High school graduate or equivalent vocational training certificate
- OpenTable experience required
- Strong customer service and communication skills
- Ability to multitask effectively and meet deadlines
- Detail-oriented and able to handle high-volume service
- Clear thinker capable of remaining calm and resolving problems with good judgment
- Punctual, reliable, and professional demeanor
Job Duties
- Manage reservations and guest inquiries using OpenTable
- Answer department telephone with proper greeting and telephone etiquette
- Make calls for the following day's reservations, noting requests and confirming offerings
- Field event and regular voicemails and complete event inquiries over the phone
- Support the service team by assisting with guest needs promptly
- Maintain professional appearance and behavior at all times
- Walk efficiently through the bar and dining room to assist with service demands
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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