Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $12.50
Work Schedule
Weekend Shifts
Benefits
competitive pay
Team bonus
Early pay
Team member discount
Vision care
supplemental insurances
401K Program
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading specialty retailer known for its extensive selection of wedding dresses and bridal party attire, serving brides and their families in their journey to find perfect wedding attire. With a dominant market presence where one in three wedding products are sold by them, the company is committed to providing exceptional customer service and unforgettable experiences. Renowned for holding one of the highest customer service scores in retail, David's Bridal is passionate about empowering customers and employees alike to stay true to their dreams. The company fosters a warm and inclusive work environment where individuality is celebrated... Show More
Job Requirements
- high school diploma or equivalent
- 1-2 years prior retail experience in apparel or specialty store environment
- prior sewing experience helpful
- experience with computerized Point of Sale (POS) system
- ability to stand walk and sit for extended periods
- manual dexterity for sewing and operating POS
- ability to lift and move up to 10 pounds
- excellent communication skills
- ability to multitask and resolve customer issues
Job Qualifications
- high school diploma or equivalent
- 1-2 years prior retail experience in apparel or specialty store environment
- prior sewing experience helpful
- experience with computerized Point of Sale (POS) system
- excellent communication and customer service skills
- ability to multitask and manage customer flow
- knowledge of garment care and alterations
- ability to maintain cleanliness and organization
- strong problem-solving skills
Job Duties
- Welcome customers with genuine and friendly enthusiasm over phone virtual chat and in person
- use systems to manage customer flow and deliver five-star customer experience
- meet all service vows including prepare welcome meet needs and be there
- provide exceptional service experience to multiple customers and contribute to five-star customer service achievement
- communicate alterations importance and promote services
- maintain store standards cleanliness organization and promotional readiness
- greet escort customers to and from alterations appointments
- press steam and spot clean merchandise
- follow quality control guidelines and inspect garments
- build long-term customer relationships
- support inventory management by processing special orders pick-ups and first quality standards
- process transactions accurately at cash wrap and support cash wrap behaviors
- seek assistance from Alterations Manager for unresolved issues
- maintain clean organized alterations room
- perform duties assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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