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Job Overview
Employment Type
Hourly
Part-time
Compensation
Hourly
Range $15.50 - $21.25
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Get Paid Early
Team member discount
Vision care
supplemental insurances
401K Program
Identity Theft Protection
Home and auto insurance discount
Mobile discount
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retail company specializing in bridal and special occasion apparel. Renowned for dominating the bridal products market with one out of every three dresses sold by them, the company prides itself on offering exceptional customer service and a wide range of beautifully crafted garments. David's Bridal has established itself as an industry leader by not only providing stylish and high-quality products but also by creating an inclusive shopping environment that supports brides-to-be and customers in making their special day truly memorable. The company embraces diversity, equity, and inclusion, fostering a workforce reflective of the diverse client... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS system
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS system
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- Use all systems to manage the customer flow to deliver five-star customer experience
- Meet all service vows including prepare, welcome, meet needs and be there for all customers
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of five-star customer service
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with alterations
- Promote all alterations services and personalization options
- Maintain store-standards such as clean, organized, promotional readiness and store recovery to support a flawless shopping experience
- Maintain high dress code standards as required by the dress code policy
- Greet and escort all alterations customers to and from alterations for appointments
- Press, steam and spot clean all merchandise
- Follow quality control guidelines and inspect all garments altered, steamed or pressed to verify pristine condition before final delivery to customer
- Build long-term relationships to meet and exceed customer satisfaction and loyalty
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise
- Support all cash wrap behaviors and process transactions with accuracy to make sure every customer feels celebrated
- Seek assistance from the alterations manager to address customer issues not able to resolve
- Maintain a clean and well-organized alterations room
- Perform duties and tasks as assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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