Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $15.20
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Early pay
Team member discount
Vision care
Supplemental Insurance
401k
Identity Theft Protection
home and auto insurance discounts
mobile discounts
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading specialty retailer dedicated to helping customers find the perfect attire for their special occasions. With a dominant market presence where one out of every three gowns is sold by David's Bridal, the company is well-known for its commitment to exceptional customer service and a stunning variety of wedding and special event apparel. The brand has built a reputation for providing an empowering and memorable shopping experience, ensuring that every customer feels celebrated and valued. They offer diverse products ranging from wedding gowns to accessories and alterations services, making them a one-stop destination for bridal needs.... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- prior sewing experience is helpful
- prior experience with computerized POS system
- ability to stand, walk and sit for extended periods
- capable of reaching, climbing stairs, stooping, kneeling, crouching or crawling
- ability to bend, twist and stand
- manual dexterity for sewing, steaming and handling POS
- ability to lift or move up to 10 pounds
- good vision and ability to use computers and phones for long periods
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- prior sewing experience is helpful
- prior experience with computerized POS system
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- use all systems to manage the customer flow to deliver five-star customer experience
- meet all service vows including prepare, welcome, meet needs and be there for all customers
- provide exceptional service experience to multiple customers at one time and contribute to store achievement of five-star customer service
- effectively communicate the importance of alterations in partnership with alterations team
- promote all alterations services and personalization options
- maintain store standards including clean, organized, promotional readiness and store recovery
- maintain high dress code standards as required by policy
- greet and escort all alterations customers to and from appointments
- press, steam and spot clean all merchandise
- follow quality control guidelines and inspect all garments before final delivery
- build long-term relationships to exceed customer satisfaction and loyalty
- support inventory management by processing special orders, pickups and quality standards
- support cash wrap behaviors and process transactions accurately
- seek assistance from alterations manager to resolve customer issues beyond own ability
- maintain a clean and organized alterations room
- perform additional duties as assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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