Seven Stars Butler Server - Part Time (Horseshoe Hammond)
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Benefits
discounts
on-site dining
Paid orientation
Paid Time Off
401k Match
Life insurance
Training
Job Description
Horseshoe Casino Hammond is a premier entertainment and gambling destination located just 20 minutes from downtown Chicago, serving the Chicago and Northwest Indiana area. With more than 2,100 slot machines and over 100 table games, it offers guests a vibrant and exciting gaming experience. The casino is also known for its diverse dining options, including The Eatery: Café and H Burger, catering to a wide range of tastes and preferences. Recognized for its positive workplace culture, Horseshoe Hammond has been awarded Best Place To Work for the last nine years, highlighting its commitment to employee satisfaction and engagement.
This o... Show More
This o... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Ability to work flexible hours including nights and weekends
- Must be at least 21 years of age to serve alcoholic beverages
- Ability to stand for extended periods
- Must pass background check
- Must comply with all casino and regulatory policies
- Good communication skills
- Ability to multitask in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Knowledge of alcoholic beverages and proper serving techniques
- Ability to communicate effectively with guests and team members
- Basic math skills for handling payments
- Attention to cleanliness and food safety standards
- Ability to work a flexible schedule including nights, weekends and holidays
Job Duties
- Using Spotlight Behaviors by initiating a friendly greeting to the guest as they enter the lounge and inform them of all the services provided by the 7 Stars Lounge
- Lead the staff in the Seven Stars Lounge by setting priorities and assuring that all guest's needs are met in a prompt and professional manner, by coordinating with the Seven Stars front Concierge desk
- Maintain clean working bars in compliance with property and regulatory standards
- Must be visible at all times in the room
- Must have the ability to engage in professional conversation, and the ability to act upon requests, complaints and any other situations that may occur
- Must display the knowledge of the Casino's special events and player events
- Takes drink orders, prepares and serves alcoholic beverages within 2 minutes of guest's arrival and maintain complete knowledge of menus and beverage lists
- Cap ashtrays with no more than 1 cigarette butt per ashtray
- Busses tables in a timely manner within 2 minutes when guest is finished
- Maintains the cleanliness of the lounge and bar area by coordinating with the appropriate staff designated to the room
- Ensuring food products are of high standards in freshness and appearance, replenish items as needed
- Follows proper procedures in food sanitation
- Accepts payment for orders and provide accurate change
- Demonstrates a positive and upbeat attitude through all that occurs in and out of the lounge
- Completes all assigned side work and stocks butler lounge pantries and bar area
- Assists in the preparation of meals for guests
- All other job duties as assigned
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: