Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $25.50
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Our company is a well-established automotive dealership known for delivering exceptional customer service and providing high-quality vehicles and maintenance services. We pride ourselves on creating an inviting and efficient environment for both our customers and employees, ensuring every interaction is professional, pleasant, and productive. As a leading dealership in our community, we are committed to upholding the highest standards of operational excellence and customer satisfaction through our knowledgeable and dedicated team members.
We are currently seeking a skilled and organized Service Department Receptionist to join our team. This full-time role is integral to the smooth operation of our service d... Show More
We are currently seeking a skilled and organized Service Department Receptionist to join our team. This full-time role is integral to the smooth operation of our service d... Show More
Job Requirements
- High school diploma or equivalent experience
- Basic knowledge of accounting practices
- Ability to use standard desktop applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical or technical terms is preferred
Job Qualifications
- High school diploma or equivalent experience
- Basic knowledge of accounting practices
- Ability to use standard desktop applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical or technical terms is preferred
Job Duties
- Fields internal and external customer inquiries to the service department
- Opens work orders as directed by the service manager or shop foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information such as files, bulletins, manuals, and multimedia under the direct supervision of the service manager
- Maintains service department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Makes weekly customer calls
- Maintains accessories and supplies and prepares replacement orders
- May prepare service technician efficiency reports
- May process warranty and product improvement claims including the computation of charges, submission and follow-up
- Answers telephone and directs calls accordingly
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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