Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.75
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Employee assistance program
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible spending account
paid time off after 6 months
Referral program
Associate discount program
Job Description
Holler-Classic Family of Dealerships is a distinguished automotive dealership group known for its impressive legacy and commitment to customer satisfaction. Established in 1938, this family-owned business has grown into one of the top 150 dealership groups in the Automotive News ranking, with 12 dealerships serving the Central Florida market. The company prides itself on its enduring values and customer-centric approach symbolized in its Buy Smart - Be Happy® brand promises, which include Our Best Price First, Pure and Simple®, and Commission-Free Sales. This ethos champions transparency, honesty, and fairness, making the group a trusted name in the automotive sales and... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Excellent oral and written communication skills
- Strong computer skills with the ability to manage multiple applications at once
- Strong organizational and multi-tasking skills
- Professional demeanor and appearance
- Ability to learn and operate various computer programs
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Reliable transportation
- Valid driver's license with acceptable driving record
- Pass background screening requirements
Job Qualifications
- Excellent oral and written communication skills
- Strong computer skills with the ability to manage multiple applications at once
- Strong organizational and multi-tasking skills
- Professional demeanor and appearance
- Prior sales or customer service experience a plus
- Ability to learn and operate various computer programs
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Reliable transportation
- Valid driver's license with acceptable driving record
- Pass background screening requirements
Job Duties
- Contact customers after service visits to check on experience
- Manage customer experience while in the dealership for service
- Customer status updates
- Check out customers when completing loaner agreements
- Assist in check out process
- Shuttling customers when needed
- Assist and port vehicles on Service Drive as needed
- Computes customer bills
- Receives cash, checks and credit card payments from customers
- Records amount received
- Makes change and issues receipts to customers
- Reconciles cash drawer daily
- Answers customer questions about service performed or products purchased or refer them to someone who can
- Handles customer complaints with integrity and poise and when necessary refers dissatisfied customers to the appropriate individuals for resolution
- Provides clerical and secretarial assistance to departments as needed
- Maintains a professional appearance
- Keeps work area neat and clean
- Other duties that may be assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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