Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $15.25
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Employee assistance program
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible spending account
Paid Time Off
Referral program
Associate discount program
Job Description
Holler-Classic Family of Dealerships is a distinguished automotive group that has proudly served the Central Florida market since 1938. As an Automotive News Top 150 dealership group, it consists of 12 dealerships that prioritize customer satisfaction through its Buy Smart - Be Happy(R) brand. This brand commitment is reflected in offers such as Our Best Price First, Pure and Simple(R), and Commission-Free Sales, underscoring the company's dedication to transparent and customer-centric vehicle purchasing and service experiences. The organization's long-standing family ownership speaks to its deep community roots and commitment to excellence in automotive retail and service. Its reputation is built... Show More
Job Requirements
- Excellent oral and written communication skills
- Strong computer skills with the ability to manage multiple applications at once
- Strong organizational and multi-tasking skills
- Professional demeanor and appearance
- Prior sales or customer service experience a plus
- Ability to learn and operate various computer programs
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Reliable transportation
- Valid driver's license with acceptable driving record
- Pass background screening requirements
Job Qualifications
- Excellent oral and written communication skills
- Strong computer skills with the ability to manage multiple applications at once
- Strong organizational and multi-tasking skills
- Professional demeanor and appearance
- Prior sales or customer service experience a plus
- Ability to learn and operate various computer programs
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Reliable transportation
- Valid driver's license with acceptable driving record
- Pass background screening requirements
Job Duties
- Contact customers after service visits to check on experience
- Manage customer experience while in the dealership for service
- Customer status updates
- Check out customers when completing loaner agreements
- Assist in check out process
- Shuttling customers when needed
- Assist and port vehicles on service drive as needed
- Compute customer bills
- Receive cash, checks and credit card payments from customers
- Record amount received
- Make change and issue receipts to customers
- Reconcile cash drawer daily
- Answer customer questions about service performed or products purchased or refer them to someone who can
- Handle customer complaints with integrity and poise and refer dissatisfied customers to the appropriate individuals for resolution
- Provide clerical and secretarial assistance to departments as needed
- Maintain a professional appearance
- Keep work area neat and clean
- Perform other duties that may be assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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