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Restaurant Technologies

Service Technician - Remote

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $30.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Professional Development
competitive health care coverage
Incentives
healthy work and life balance
Paid Time Off
Diversity and inclusion initiatives
award-winning workplace culture

Job Description

Restaurant Technologies is a leading provider of innovative and value-enhancing bulk cooking oil management services tailored for the food service industry. Established as a profitable mid-sized company headquartered in suburban Minneapolis, Minnesota, Restaurant Technologies proudly serves over 35,000 existing customers across more than 41 metropolitan markets in the United States. Renowned for its environmentally sound solutions, the company improves efficiency and safety for restaurant personnel while promoting sustainable practices within food service operations. Over the years, Restaurant Technologies has earned various accolades for workplace excellence and strong customer partnerships, including recognitions such as "Best Place to Work" by the Minneapolis-St.... Show More

Job Requirements

  • Must be 21 years of age with a valid driver's license
  • High school diploma or equivalent
  • Ability to work within a team environment
  • Ability to problem solving customer issues for install and service
  • Ability to perform basic mechanical and/or electrical duties
  • Strong customer focus and ability to respond to challenging customer situations in a positive manner
  • Must meet Restaurant Technologies' fleet safety requirements and maintain a clean driving record
  • Ability to carry 50 pounds by hand
  • Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
  • Ability to climb up and down a ladder as high as 20 feet in the air

Job Qualifications

  • High school diploma or equivalent
  • Ability to work within a team environment
  • Ability to problem solve customer issues for install and service
  • Ability to perform basic mechanical and electrical duties
  • Strong customer focus and ability to respond positively to challenging situations
  • Ability to carry 50 pounds
  • Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach
  • Ability to climb up and down ladders up to 20 feet high
  • Vocational training preferred

Job Duties

  • Install and maintain products safely, timely, and accurately
  • Meet and control operational goals and timelines including service labor per hour and first time right
  • Comply with internal processes and procedures as well as all local and federal regulations including DOT, OSHA, and HACCP
  • Maintain proper parts and supply levels in service vehicles and accurate paperwork
  • Communicate with customers to ensure product performance meets expectations
  • Efficiently and professionally service customer needs including training and coaching
  • Utilize iPhone apps for parts management, customer notes, and timekeeping
  • Perform night installations as needed based on customer demand and schedule

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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