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Restaurant Technologies

Service Technician - Remote

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $26.50
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Work Schedule

Day Shifts
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Benefits

Professional Development
health care coverage
Incentives
Work Life Balance
Paid Time Off
bonus potential
employee recognition

Job Description

Restaurant Technologies is a leading provider in the food service industry specializing in innovative bulk cooking oil management solutions. Established as a profitable mid-sized company headquartered in suburban Minneapolis, Minnesota, the firm serves over 41 metropolitan markets across the United States. With a strong customer base of more than 35,000 clients, Restaurant Technologies is recognized for delivering environmentally sound, efficient, and safe work environment solutions for restaurant personnel. The company prides itself on its commitment to diversity, equity, and inclusion, reflecting these values in all aspects of employment. It is an equal opportunity and affirmative action employer, dedicated to fostering... Show More

Job Requirements

  • Must be 21 years of age with a valid driver’s license
  • high school diploma or equivalent
  • ability to work within a team environment
  • ability to problem solving customer issues for install and service
  • ability to perform basic mechanical and/or electrical duties
  • strong customer focus and ability to respond to challenging customer situations in a positive manner
  • must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record
  • ability to carry 50 pounds by hand
  • unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
  • ability to climb up and down a ladder as high as 20 feet in the air

Job Qualifications

  • High school diploma or equivalent
  • vocational training preferred
  • ability to perform basic mechanical and electrical duties
  • strong customer focus with the ability to respond positively to challenging situations
  • ability to work effectively in a team environment
  • excellent problem-solving skills for installation and service issues
  • valid driver’s license and clean driving record
  • physical ability to handle lifting and climbing requirements

Job Duties

  • Install and maintain products in a safe, timely, and accurate manner
  • meet and control operational goals and timelines including service labor per hour and 5S standards
  • comply with internal processes and regulatory requirements including DOT, OSHA, and HACCP
  • maintain proper parts and supply levels in service vehicles and accurate paperwork
  • communicate with customers to ensure product performance meets expectations
  • efficiently service customers, providing training and coaching on systems
  • utilize iPhone apps to manage parts, customer notes, and clocking in/out
  • work varying schedules including possible night installations based on demand

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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