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Service Technician II (Hilo)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $28.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee assistance program

Job Description

The hiring establishment is a reputable energy services company specializing in the installation, inspection, testing, repair, and maintenance of gas utilization appliances and equipment across residential, commercial, and industrial sectors. With a strong commitment to safety, quality, and customer service, the company is recognized for adhering to rigorous safety and operational standards, ensuring reliable and efficient gas system functionality for its diverse client base. The organization maintains a safe, inclusive, and drug-free workplace environment while embracing equal employment opportunities for females, minorities, veterans, and disabled persons.

This full-time role is designed for a skilled Service Technician II who will p... Show More

Job Requirements

  • High school diploma or equivalent
  • technical schooling preferred
  • valid Class B CDL license with hazardous material endorsement
  • current Medical Examiner's Certificate
  • clearance certificate such as TWIC
  • completion of DOT, OSHA, and NFPA courses
  • at least four years of related experience with minimum two years as Service Technician III
  • demonstrated technical skills in gas appliance servicing
  • ability to respond to emergencies
  • competent driving skills
  • strong customer service abilities
  • ability to use computer systems
  • willingness to comply with safety regulations
  • clean driving record

Job Qualifications

  • Preferably a high school graduate with technical schooling
  • completed required DOT, OSHA, and NFPA courses
  • maintains minimum passing scores for recurring courses
  • possesses valid Class B CDL license with hazardous material endorsement and no restrictions on air brakes or transmission
  • holds valid Medical Examiner's Certificate and clearance certificate such as TWIC
  • satisfactory completion of in-house Service Technician Training and Field Evaluation
  • at least four years of progressive experience including two years as Service Technician III
  • demonstrated ability to install, repair, test and adjust gas appliances and systems
  • strong knowledge of departmental rules, codes such as NFPA 58 and 59, regulations, and safety practices
  • qualified in all phases of the job description
  • proficient in tool and equipment use
  • able to drive safely with clean traffic record
  • ability to use computer

Job Duties

  • Inspects and tests appliances, equipment, and associated systems on customers premises
  • checks high pressure service for dust, water or plug
  • discusses major repairs and costs with customers
  • initiates maintenance tags
  • uses leak-detecting solutions and gas detection equipment to diagnose problems
  • fixes problems by cleaning, adjusting, repairing, or replacing parts such as burners, pilot lights, controls, flues, gas cocks, valves, regulators, and meters
  • verifies repair effectiveness
  • locks, unlocks, reads, changes, and removes meters
  • delivers cylinders as directed
  • investigates high bill complaints
  • collects money on C.O.D orders and plug meter orders
  • accounts for revenues collected
  • functions as first responder in gas-related emergencies
  • performs emergency repairs and applies stoppers
  • directs personnel at emergency sites
  • provides courteous customer service and advises consumers on appliance operation
  • drives service truck and maintains truck supplies
  • performs clerical and administrative duties including reports and data input
  • complies with safety rules, regulations and practices and promotes safety
  • maintains EH&S training
  • performs as Installer 1/C, Tank Truck Driver, Cylinder Driver or Meter Reader when required
  • performs related work as directed by supervisor or manager
  • performs all other related duties as instructed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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