Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
On-call
Weekend Shifts
Benefits
healthcare
Dental Insurance
Vision Insurance
401(k)
Life insurance
Disability insurance
Flexible spending account
Tuition Reimbursement
Paid parental leave
Paid holidays
Vacation Time
ongoing training
Job Description
Royal Cup, Inc. is a distinguished leader in the coffee and tea industry, renowned for sourcing, roasting, blending, and delivering premium coffees and fine teas since its establishment in 1896. As a family-owned and privately held national importer, roaster, and distributor, Royal Cup has cultivated a rich history spanning over 120 years. The company proudly serves a diverse customer base that includes restaurants, hotels, convenience stores, offices, businesses, and individual consumers across the United States. With a commitment to excellence, Royal Cup positions itself as a trusted partner dedicated to providing exceptional products and unmatched customer service. The company’s culture... Show More
Job Requirements
- Minimum of a high school diploma or equivalent such as a GED
- 2+ years of recent experience servicing and repairing commercial equipment particularly in the food service or beverage industries
- Valid driver's license
- Strong understanding of plumbing systems and water flow with hands-on installation and maintenance experience
- Advanced knowledge of electrical systems power distribution and troubleshooting techniques
- Proficient in reading and interpreting technical manuals schematics and hydraulic/electrical diagrams
- Skilled in using diagnostic tools and testing equipment including water quality and pressure testing devices refractometers multimeters for AC/DC voltage amperage and resistance
- Ability to independently manage a dynamic workload prioritize tasks and maintain high productivity
- Basic technology skills including smartphone usage and a willingness to learn new mobile applications
- Ability to occasionally travel including overnight stays as required in support of customer account maintenance new service installations and other projects
- The ability to successfully complete the pre-employment process
Job Qualifications
- Minimum of a High School Diploma or equivalent such as a GED
- 2+ years of recent experience servicing and repairing commercial equipment, particularly in the food service or beverage industries
- Valid driver's license
- Strong understanding of plumbing systems and water flow, with hands-on installation and maintenance experience
- Advanced knowledge of electrical systems, power distribution, and troubleshooting techniques
- Proficient in reading and interpreting technical manuals, schematics, and hydraulic/electrical diagrams
- Skilled in using diagnostic tools and testing equipment, including water quality and pressure testing devices, refractometers, multimeters for AC/DC voltage, amperage, and resistance
- Ability to independently manage a dynamic workload, prioritize tasks, and maintain high productivity
- Basic technology skills, including smartphone usage and a willingness to learn new mobile applications
- Ability to occasionally travel, including overnight stays as required in support of customer account maintenance, new service installations, and other projects
- The ability to successfully complete the pre-employment process
- Vocational training in electrical or mechanical fields or equivalent hands-on experience
Job Duties
- Install, maintain, and troubleshoot commercial coffee and beverage equipment, including coffee and tea machines, soda dispensers, ice makers, and water filtration systems at customer locations
- Accurately diagnose and repair mechanical, electrical, and plumbing issues in various beverage systems, ensuring all work aligns with manufacturer specifications
- Perform routine preventative maintenance and quality assurance tests on equipment to ensure top performance and minimize downtime
- Maintain and organize inventory of tools, parts, and equipment required for service, adhering to replenishment guidelines
- Complete all service documentation, including accurate work orders, invoices, and customer signatures, and close service calls in a timely manner
- Stay current on product knowledge, actively engaging with customers to provide accurate information about Royal Cup products and services
- Adopt a sales and service mindset, identifying and pursuing opportunities for account growth, including new customer installations and referrals
- Participate in on-call service, including after hours and weekend schedule rotation
- All other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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