Restaurant Technologies, Inc. logo

Service Technician

Portland, ME, USA|Remote, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $30.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
Matching 401k
Life insurance

Job Description

Restaurant Technologies is a leading provider specializing in innovative and value-enhancing bulk cooking oil management services tailored specifically for the food service industry. Established as a profitable mid-sized company, Restaurant Technologies has built a strong presence with over 35,000 existing customers. The company is headquartered in suburban Minneapolis, Minnesota, and extends its operations through a growing network of sites across the United States, serving more than 41 metropolitan markets. Recognized for its commitment to environmental sustainability and operational efficiency, Restaurant Technologies delivers solutions that promote safer and more productive work environments within restaurants and other food service establishments. The company... Show More

Job Requirements

  • must be 21 years of age
  • valid driver’s license
  • high school diploma or equivalent
  • ability to work within a team
  • capability to solve customer issues related to installation and service
  • ability to perform basic mechanical and electrical tasks
  • strong customer focus and positive interaction skills
  • meet Restaurant Technologies’ fleet safety requirements and maintain a clean driving record
  • ability to carry 50 pounds manually
  • unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn, and reach
  • ability to climb ladders up to 20 feet

Job Qualifications

  • high school diploma or equivalent
  • vocational training preferred
  • ability to work within a team environment
  • skills in basic mechanical and electrical duties
  • strong customer service focus
  • problem-solving skills for installation and service issues
  • ability to carry 50 pounds by hand
  • unrestricted physical ability to bend, stoop, squat, stand, walk, climb, twist, turn, and reach
  • ability to climb ladders up to 20 feet
  • valid driver’s license with a clean driving record
  • meet company fleet safety requirements

Job Duties

  • install and maintain products in a safe, timely, and accurate manner
  • meet and control operational goals and timelines including service labor per hour and first time right standards
  • comply with internal processes and all local and federal regulations such as DOT, OSHA, and HACCP
  • maintain proper parts and supply levels in company service vehicles and ensure accurate paperwork
  • communicate effectively with customers to meet product performance expectations
  • provide customer training and coaching on system use
  • utilize iPhone applications for parts management, customer notes, and time tracking
  • conduct night installation work as required based on customer demand and schedule

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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