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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading destination for creativity and celebration in North America, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is a specialty retailer offering a wide range of arts and crafts products, custom framing services, and unique creative solutions. The company is well-known for its commitment to fueling the joy of creativity, providing both enthusiasts and professionals with high-quality products and exceptional customer service. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, supporting its reputation as a trusted name in the creative arts market. The... Show More
Job Requirements
- Minimum age of 16 years
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and use ladders or similar equipment
- Willingness to work nights, weekends, and early mornings
- Compliance with federal, state, and local legal requirements
- Commitment to company policies and standards
- Physical ability to perform essential job functions
- Ability to interact respectfully and maintain a positive attitude
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods
- Ability to move throughout the store
- Capable of bending, lifting, carrying, reaching, and stretching regularly
- Comfortable lifting heavy boxes and accessing high shelves with equipment
- Good interpersonal and communication skills
- Ability to work nights, weekends, and early mornings
- Minimum age of 16 years
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Interact respectfully and promote company values
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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