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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career development opportunities
Job Description
Michaels is a renowned leader in the arts and crafts retail industry, operating over 1,300 stores across 49 states in the U.S. and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has become the premier destination for creative enthusiasts seeking a wide array of supplies for crafting, framing, and celebration purposes. The company is dedicated to fueling the joy of creativity and celebration, offering customers not only products but also inspiration and support through its comprehensive retail experience. Michaels also owns Artistree, a specialized manufacturer of custom framing merchandise, further enhancing its position in the market.
Michaels... Show More
Michaels... Show More
Job Requirements
- Must be at least sixteen years old
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves by ladder
- willingness to work nights, weekends, and early mornings
- ability to comply with federal, state, and local job requirements
- capability to safely handle cash and complete transactions
- ability to follow Standard Operating Procedures (SOPs) and company policies
- physical ability to perform merchandise stocking and store recovery tasks
Job Qualifications
- Retail and/or customer service experience preferred
- ability to communicate clearly and effectively with customers and team members
- ability to perform physical tasks required for the role
- willingness to learn and follow company policies and procedures
- commitment to providing excellent customer service
- ability to work as part of a team
- positive attitude and strong interpersonal skills
- ability to manage multiple tasks efficiently
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements
- interact with others in an accepting and respectful manner
- remain positive and respectful especially in difficult situations
- serve as a role model for other Team Members
- cross train in Custom Framing selling and production
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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