El Pollo Loco

Service Team Member

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
no overnight hours
employee discount on food
Career growth potential
Flexible Schedule
Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
401(k) plan with match and immediate vesting
Discounts on entertainment and events

Job Description

El Pollo Loco is a renowned fast-casual restaurant chain specializing in fire-grilled chicken and Mexican-inspired cuisine. Founded with a passion for delivering authentic, flavorful meals, El Pollo Loco has earned a respected reputation for quality food and excellent customer service. The company has grown significantly over the years, operating numerous locations across various states, each dedicated to providing an inviting and vibrant dining experience. Known for its commitment to fresh ingredients and bold flavors, El Pollo Loco continuously strives to innovate its menus while maintaining its core values of integrity and hospitality.

At El Pollo Loco, the team members a... Show More

Job Requirements

  • Obtain food handler certification promptly upon hire
  • Ability to perform essential functions of the job satisfactorily
  • Previous experience in customer service or food service preferred but not required
  • Willingness to work flexible full-time or part-time schedules
  • Strong customer service orientation
  • Effective communication skills
  • Ability to thrive in a fast-paced environment

Job Qualifications

  • Obtain food handler certification promptly upon hire, adhering to EPL policy and state regulations
  • Previous experience in customer service or food service is preferred but not required
  • Ability to perform essential job functions satisfactorily
  • Strong interpersonal and communication skills
  • Willingness to work flexible hours including full-time or part-time shifts

Job Duties

  • Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards
  • Greet and assist customers with their orders in a friendly and helpful manner
  • Continuously strive to meet or exceed customer expectations and satisfaction
  • Assist in preparing food items in strict compliance with company recipes and procedures, including preparing and assembling menu items, shredding chicken, preparing salsa and dressings, and packing condiments
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness
  • Use suggestive selling to complete the customer experience and increase sales
  • Perform other duties as assigned by management to support restaurant operations

Job Qualifications

Experience

No experience required

Job Location