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El Pollo Loco logo

Service Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
no overnight hours
employee discount on food
Excellent career growth potential
flexible schedule
Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
401k plan
Discounts on theme parks
Movie tickets
Sports events
hotels

Job Description

El Pollo Loco is a leading restaurant chain specializing in authentic Mexican-style fire-grilled chicken, renowned for its fresh ingredients, bold flavors, and commitment to quality. Since its founding, the company has grown to become a favorite among customers seeking quick, flavorful meals in a friendly and vibrant atmosphere. As a fast-casual dining establishment, El Pollo Loco focuses on delivering exceptional dining experiences through a passionate team dedicated to great food, outstanding service, and community engagement. The company operates numerous locations across the country, continually expanding and innovating to meet customer needs while maintaining its core values centered around quality, family,... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service preferred
  • Ability to work flexible hours including evenings and weekends
  • Ability to stand for long periods during shifts
  • Strong interpersonal skills
  • Basic math skills for handling cash transactions

Job Qualifications

  • Previous experience in customer service or food service preferred but not required
  • Ability to work well in a team environment
  • Strong communication skills
  • Basic math skills for handling transactions
  • Positive attitude and willingness to learn

Job Duties

  • Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards
  • Greet and assist customers with their orders in a friendly and helpful manner
  • Continuously strive to meet or exceed customer expectations and satisfaction
  • Assist in preparing food items in strict compliance with company recipes and procedures, including preparation and assembly of various menu items, shredding chicken, preparing salsa, dressing, and condiment packing
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness
  • Use suggestive selling to complete the customer experience and increase sales

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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