El Pollo Loco

Service Team Member

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
no overnight hours
employee discount on food
Excellent career growth potential
Flexible Schedule
Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
401(k) plan with match and immediate vesting
Discounts on theme parks, movie tickets, sports events, hotels and more

Job Description

El Pollo Loco is a well-known fast-casual restaurant chain that specializes in fire-grilled chicken, delivering bold and authentic Mexican flavors to its customers. Founded with a focus on quality ingredients and flavorful recipes, El Pollo Loco has grown to become a beloved dining destination across many locations. The chain emphasizes not only great food but also outstanding customer service, creating memorable dining experiences for guests. The company prides itself on fostering a positive work environment where employees feel valued and are encouraged to grow professionally.

Joining El Pollo Loco as a Service Team Member means becoming an essent... Show More

Job Requirements

  • Obtain Food Handler Certification promptly upon hire, adhering to El Pollo Loco policy and state regulations
  • previous experience in customer service or food service is preferred but not required

Job Qualifications

  • Obtain Food Handler Certification promptly upon hire, adhering to El Pollo Loco policy and state regulations
  • previous experience in customer service or food service is preferred but not required

Job Duties

  • Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards
  • greet and assist customers with their orders in a friendly and helpful manner
  • continuously strive to meet or exceed customer expectations and satisfaction
  • assist in preparing food items in strict compliance with company recipes and procedures, including preparation and assembly of menu items, shredding chicken, preparing salsa, dressing, and condiment packing
  • process and assemble customer orders efficiently, ensuring accuracy and timeliness
  • use suggestive selling to complete the customer experience and increase sales
  • perform other duties as assigned by management to support restaurant operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location