El Pollo Loco

Service Team Member

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

competitive pay
no overnight hours
employee discount on food
Career growth potential
Flexible Schedule
Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
401k plan with match and immediate vesting
Discounts on theme parks
Movie tickets
Sports events
hotels

Job Description

El Pollo Loco is a leading restaurant chain renowned for its signature fire-grilled chicken and commitment to delivering flavorful, high-quality Mexican-inspired dishes. With a strong presence in multiple states, El Pollo Loco offers a vibrant dining experience centered around fresh ingredients and bold tastes. As a company, it values passion, teamwork, and a customer-first approach, aiming to create an environment where employees can thrive professionally while providing guests with memorable service. The brand's dedication to maintaining a positive workplace culture and growth opportunities for its team members sets it apart in the fast-casual restaurant industry.

The Service Team M... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • obtain Food Handler Certification
  • able to perform essential job functions
  • previous customer service or food service experience preferred
  • ability to work flexible hours including weekends and holidays
  • excellent interpersonal skills
  • reliable and punctual

Job Qualifications

  • Obtain Food Handler Certification promptly upon hire adhering to EPL policy and state regulations
  • previous experience in customer service or food service preferred but not required
  • ability to satisfactorily perform essential job functions
  • strong communication skills
  • team-oriented attitude

Job Duties

  • Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards
  • greet and assist customers with their orders in a friendly and helpful manner
  • continuously strive to meet or exceed customer expectations and satisfaction
  • assist in preparing food items in strict compliance with company recipes and procedures including preparation and assembly of menu items, shredding chicken, preparing salsa/dressing, and condiment packing
  • process and assemble customer orders efficiently, ensuring accuracy and timeliness
  • use suggestive selling to complete the customer experience and increase sales
  • perform other duties as assigned by management to support restaurant operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location