Service Support - Busser

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $11.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off

Job Description

Dave & Buster's is a premier entertainment and dining destination that combines the thrill of video games, delicious food, and a vibrant, social atmosphere for guests of all ages. This company is well-known for its unique blend of interactive gaming and a full-service restaurant and bar, making it an ideal spot for celebrations, casual get-togethers, and family fun alike. The brand has established itself with an unmistakable commitment to exceptional guest experiences, innovative gaming choices, and great food and beverage options that set it apart from traditional restaurants or arcades. Dave & Buster's is not only a place where customers come to eat and play, but also a lively environment filled with energy and excitement driven by its friendly and supportive staff.

The role offered is for a Busser Team Member who will assist Bartenders, Cocktail Staff, and Wait Staff in maintaining cleanliness and operational efficiency on the restaurant floor, contributing to a seamless, fast, and welcoming service. This position is ideal for individuals who enjoy interacting with customers, thrive in a fast-paced setting, and appreciate flexible schedules that can accommodate schooling or additional employment. The Busser plays a critical support role by ensuring dining areas stay clean, tables are quickly reset, food is delivered with care, and supplies are prepared for shift changes. This ensures that the front-of-house operates at its best while enhancing the overall guest experience. The company encourages teamwork, positive attitudes, and a guest-first mentality in all associates.

As a Busser at Dave & Buster's, your duties will include hospitality-focused tasks such as bussing tables, restocking supplies, assisting in party setups, and maintaining cleanliness of dining and restroom areas. This role also includes responsibilities like trash removal, floor sweepings, and ensuring food is garnished and delivered properly. The position requires the physical ability to lift up to 30 pounds, stand and walk for extended periods, and work during busy shifts including nights and weekends when the venue is active and bustling. Although prior restaurant or bar experience is preferred, it is not mandatory, making this role an excellent entry point into the vibrant hospitality industry.

Dave & Buster's provides an attractive benefits package for many positions including medical, dental, vision coverage, 401K retirement plans, and unique perks such as free game credits. The hourly wage for this role ranges from $5.40 to $11.00, reflecting the flexible nature of the position and opportunity for advancement based on performance. The company prides itself on being an equal opportunity employer, actively promoting diversity, inclusion, and compliance with all relevant labor laws. Safety and sanitation practices are rigorously upheld to protect employees and guests alike.

Working at Dave & Buster's means joining a dynamic team where each day brings new challenges and opportunities to engage with hundreds of guests while fostering a fun environment. Team members are encouraged to bring enthusiasm, friendliness, and a willingness to help others while adhering to company policies. This role offers a great chance to develop customer service skills, gain experience in a fast-paced food and entertainment venue, and be part of a company that values its employees and their growth.

Job Requirements

  • work days, nights, and/or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift

Job Qualifications

  • restaurant and/or bar experience preferred but not required
  • must demonstrate ability to clearly communicate with guests and other team members
  • must be at least 16 years of age

Job Duties

  • delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • adheres to all company safety and sanitation policies and procedures
  • responsible for bus stand cleanliness and stocking
  • ensures wait stations remain clean
  • empties trash and spot sweeps whenever floor needs it, or when a manager requests
  • performs opening/closing responsibilities, including party breakdown/duties
  • restocks and prepares supplies for shift change and or close
  • ensures food is properly garnished prior to running out to guests
  • follows all tray procedures to minimize loss and ensure food is delivered timely or correctly
  • busses and resets tables
  • delivers food to tables and ensures the guests have everything they need
  • offers assistance to guests by clearing away dishes and glassware, and refilling beverages
  • assists in party setup
  • maintains cleanliness of restrooms, including restocking of supplies
  • cleans high chairs and booster chairs
  • assists other team members as needed or when business needs dictate
  • must be friendly and able to smile a lot while working days, nights and/or weekends as required

Job Criteria

Experience

No experience required


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