Service Staff

Missoula, MT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.57 - $23.06

Benefits

Health Insurance

Paid Time Off

Retirement Plan

employee discount

Paid holidays

Training and development programs

Uniform allowance

Job Description

This position is part of a progressive company that values quality service, customer satisfaction, and adherence to high standards in food preparation and safety. The company operates within the food service industry, specializing in deli products and related offerings, serving a diverse clientele that values healthy, organic, and specialty diet options. This full-time position offers approximately 36 hours per week, with working hours primarily set from 1:00 pm to 10:00 pm on Sunday, Monday, Tuesday, and Saturday, with Wednesday, Thursday, and Friday off. The hourly wage starts at $18.57, with increments after every 2080 hours worked, reaching up to $23.06,... Show More

Job Requirements

Ability to read product labels and to distinguish color for quality control
Hearing required to converse with customers and co workers
Pick up boxes cans other products tools and equipment
Ability to lift up to 25 pounds frequently
Stoop and maneuver to pick up boxes from shelving and carts
Squat and maneuver to pick up boxes from shelving and carts
Push or pull carts or racks weighing up to 200 pounds
Occasional kneeling
Occasional climbing
Occasional bending
Reach overhead front side and back
Ability to safely operate professional kitchen equipment
Ability to carry objects weighing up to 25 pounds
Short distance walking to bring items from miscellaneous areas
Prolonged standing
Ability to work in a cold environment cooler freezer and to handle cold food products on a regular basis
Understands and retains directions
Basic reading or writing level
Communicate effectively with co workers and customers
Use basic problem solving techniques
Organize tasks and set priorities
Perform and or direct multiple tasks simultaneously
Ability to interact with the public in a positive and friendly manner
Work cooperatively with co workers
Maintain composure under all circumstances
Ability to work in shared spaces with coworkers

Job Qualifications

High school education or GED preferred but not required
Food service experience preferred
Experience working in a deli restaurant or catering business preferred
Experience serving the public preferred
Ability to operate professional kitchen equipment
Regular predictable attendance
Basic knowledge of and interest in natural foods
Maintain accurate records
Ability to work closely with others
Must be 18 years of age or older to operate some pieces of equipment

Job Duties

Report customer suggestions comments and complaints to deli management
Greet and assist customers in a prompt friendly courteous manner
Offer tastes samples suggestions for purchase and ways to prepare products
Ensure organic integrity by following established recipes and procedures
Maintain general knowledge of preparing storing and packaging wheat-free and vegan products
Complete items on production schedule as needed in assigned workstations
Prepare deli items following prescribed specifications prep and store product used in recipes
Prepare high quality hot and cold espresso drinks smoothies vegetable and fruit juices and tea for customers
Inform other cooks and deli staff about ingredients used
Follow the correct use of established portion control rules
Package products correctly
Check-in bakery orders from vendors to ensure order is accurate
Ensure freshness of deli items by rotating and by keeping batches separate by date
Expedite getting out-of-stock items out on the floor
Rotate older stock to front making space for new stock
Stock and restock all areas of the department on every shift to maintain abundant appearance
Pull out of date or low-quality items and follow established procedures for recording and disposing of them
Record department shrink promptly and accurately following departmental procedures
Monitor food temperatures and take corrective action when needed to ensure food safety
Quickly prepare made to order sandwiches panini and cold and wok bowls to specifications of deli management
Assemble and bake pizzas and other items in firedeck oven to specifications of deli management
Prep and store food following proper procedures
Ensure proper signage and labels are on products or are posted
Efficiently stock hot and cold self serve food bars ensuring continuously fresh appealing displays throughout established hours of operation
Operate a cash register and balance a cash drawer
Maintain work area in sanitary and orderly conditions following guidelines set by deli management and rules of the MCCHD
Follow safe working practices
Dish and pot washing as needed
Clean up spills take out trash as needed
Remove trash promptly sweep and mop floor
Carry out established opening and closing procedures
Use equipment safely
Advise manager of equipment repair and replacement needs
Participate in periodic inventory counts
Attend department and storewide meetings as needed
Answer and route phone calls take and route messages as needed
Perform other tasks assigned by shift lead or manager

Job Location

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