Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.53 - $20.87
Work Schedule
Standard Hours
Benefits
Health Insurance
Annual bonus
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Epiq is a global leader in legal services, providing innovative solutions that help law firms, corporations, and government agencies enhance operational efficiency and reduce complexity. As a dynamic tech-driven company, Epiq leverages technology and expertise to deliver a wide array of services including eDiscovery, document review, data management, and managed services to its clients worldwide. With a strong commitment to equality and diversity, Epiq fosters a work environment where passionate and enthusiastic individuals can thrive and contribute meaningfully to the company’s mission.
A Service Specialist at Epiq plays an integral role in ensuring seamless administrative support that facilitates the smo... Show More
A Service Specialist at Epiq plays an integral role in ensuring seamless administrative support that facilitates the smo... Show More
Job Requirements
- High school diploma or GED
- minimum of 1 year work experience in a customer services field
- ability to multitask with attention to detail
- ability to resolve issues with professionalism and tact
- ability to lift or move 40 lbs or greater
- ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- ability to walk, bend, kneel, stand or sit for an extended period of time
- required shift: 9 am to 6 pm Monday through Friday with possible overtime as needed
Job Qualifications
- High school diploma or GED
- minimum of 1 year work experience in a customer services field
- ability to multitask with attention to detail
- ability to resolve issues with professionalism and tact
- ability to lift or move 40 lbs or greater
- ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- ability to walk, bend, kneel, stand or sit for an extended period of time
- excellent communication and interpersonal skills
Job Duties
- Metering, sorting, and distributing mail and accountable packages per schedule
- accurately producing copy, print and scan projects per written instructions
- answering incoming telephone calls and routing to the appropriate person
- greeting and announcing visitors in a friendly and professional manner
- coordinating and maintaining client common areas and convenience locations, ensuring cleanliness and stocked supplies
- organizing and distributing supplies and maintaining inventory control
- performing upkeep of copy rooms, stocking general supplies, delivering paper, and handling basic daily maintenance
- assisting with facilities services including small office moves, hanging pictures, cleaning services, and communicating with key client contacts about building and equipment concerns
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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