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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.32 - $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Annual bonus
Professional Development
Retirement Plan
Employee assistance program
Job Description
Epiq is a leading global provider of legal services and technology designed to support the legal profession, corporate legal departments, and government agencies. With a strong commitment to innovation and client satisfaction, Epiq combines deep legal expertise and the latest technological advancements to deliver efficient and effective solutions. The company boasts a dynamic work environment that fosters growth, collaboration, and a positive culture where employees truly believe in what they do. Known for their dedication to equal employment opportunities, Epiq embraces diversity, inclusion, and the empowerment of their teams.
We are currently seeking a dedicated and versatile individua... Show More
We are currently seeking a dedicated and versatile individua... Show More
Job Requirements
- High school diploma or equivalent
- Ability to walk, bend, kneel, stand, and/or sit for an extended period
- Ability to lift or move 40 lbs or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- Must be flexible to adjust schedule to manage client events as needed, including occasional evening, early morning, and weekend events
- Complete other tasks as assigned
Job Qualifications
- High school diploma or equivalent
- Additional education or certifications in hospitality or office administration is a plus
- Excellent communication and people skills
- Ability to function with a high level of patience, tact, and diplomacy in handling complaints and/or situations
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
- Understanding of event management systems (i.e. Maptician, EMS)
- Able to speak clearly so listeners understand
- Demonstrate excellent organizational skills, communication skills, and critical thinking skills
- Strong initiative required
- ability to work independently with minimal direct supervision
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Previous experience in hospitality or administrative support is preferred
Job Duties
- Greet and welcome guests in a warm and friendly manner
- Provide excellent client elevated concierge-style hospitality support to all end-users at the site
- Assist with event planning and coordination
- Coordinate between off-site catering vendors and client event hosts
- Manage room set-ups and break-down and table/chair configurations
- Ensure professional presentation of catered food, beverages, and flatware
- Ensure the hospitality area is clean, organized, and well-stocked
- Provide exceptional customer service to clients and visitors
- Compile, collect, and report all data necessary to provide the client with monthly management reports
- Serve as a back-up to the primary receptionist
- Answer and direct phone calls in a professional manner
- Manage the reception area during the primary receptionist’s absence
- Assist with copying, scanning, and printing documents
- Ensure that all copies are accurate and of high quality
- Maintain and organize digital and physical copies of important documents
- Ensure devices are operating efficiently
- Place service calls as needed
- Sort and distribute incoming mail and packages
- Prepare and send outgoing mail and packages
- Maintain accurate records of all incoming and outgoing mail
- Maintain inventory of hospitality supplies and ensure timely replenishment
- Place orders for new supplies as needed
- Ensure that all supplies are stored properly and are easily accessible
- Complete facilities requests as received
- Hang pictures
- Clean general areas as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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