Brookshire Grocery Company logo

Service Specialist

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Educational support

Job Description

Brookshire Grocery Company (BGC) is a well-established and community-focused grocery retailer headquartered in Tyler, Texas. Operating over 215 stores under five distinct banners including Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's, BGC serves the communities across Texas, Louisiana, Arkansas, and Oklahoma. The company prides itself not just on business success but on fostering a thriving community where associates can grow and develop long-term careers. Emphasizing a culture that values every partner's contribution, Brookshire Grocery Company offers a welcoming environment filled with opportunities for career advancement, ongoing education, and workplace wellness. BGC is committed to... Show More

Job Requirements

  • Basic knowledge of cash register
  • Basic knowledge of WFM (Workforce Management)
  • Basic knowledge of on-site fuel station procedures
  • Ability to count and calculate for the purpose of cash handling and sales transactions
  • Ability to effectively communicate in written and verbal form with customers and partners
  • Ability to multi-task and work in a fast-paced environment
  • Ability to safely work with sharp objects such as knives, box cutters, etc
  • Ability to operate manual or electric pallet jack (for partners at least 18 years of age)
  • Ability to safely operate and maintain department equipment
  • Ability to work flexible schedules including nights, weekends and holidays
  • Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible
  • Must report any potential hazards that cannot be immediately remedied to a supervisor

Job Qualifications

  • Typically involves on-the-job training
  • Minimum of 18 years of age required for partners operating select machinery
  • Partners must be 21 years of age or older to drive for Company business
  • TABC/LACT/AATC certification required
  • Food Handler certification required
  • Fuel Operator C certification required

Job Duties

  • Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items
  • Maintains correct money count in register
  • Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly
  • Verifies accuracy of prices and helps monitor product and supply levels for reordering purposes
  • Unloads trucks and places delivered items in designated areas
  • Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
  • Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints
  • Assists customers with locating and selecting products
  • Notifies store management of efficient process improvement opportunities
  • Ensures fuel station is maintained properly by inspecting gas pumps according to Company standards
  • Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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