Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.38 - $17.98
Work Schedule
Standard Hours
Benefits
Annual bonus
Paid Time Off
Health Insurance
Disability insurance
Employee assistance program
Diversity and inclusion initiatives
workplace accommodations
Job Description
Epiq is a global leader in legal services, providing innovative solutions and services to law firms, corporations, and government agencies. Epiq thrives on a culture of collaboration, growth, and excellence, ensuring that its employees are motivated by their commitment to quality and customer satisfaction. The company embraces diversity and inclusion, promoting a respectful working environment where every individual can contribute their unique talents and skills. With a broad range of services including legal consulting, technology-driven solutions, and administrative support, Epiq is recognized for its client-centric approach and its dedication to evolving alongside the legal industry's needs. This company values integrity,... Show More
Job Requirements
- High school diploma or GED
- Minimum of 1 year work experience in a customer services field
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- Ability to walk, bend, kneel, stand or sit for an extended period of time
Job Qualifications
- High school diploma or GED
- Minimum of 1 year work experience in customer service
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs or greater
- Ability to handle physical demands including walking, bending, kneeling, standing, or sitting for extended periods
- Effective communication and interpersonal skills
Job Duties
- Metering, sorting, and distributing mail and accountable packages per schedule
- Producing copy, print, and scan projects accurately according to written instructions
- Answering incoming telephone calls and routing them to the appropriate person
- Greeting and announcing visitors in a friendly and professional manner
- Coordinating and maintaining client conference rooms, common areas, and kitchens including stocking supplies and ensuring cleanliness
- Maintaining copy rooms and stocking general supplies, delivering paper, and performing basic daily maintenance
- Assisting with small office moves, hanging pictures, cleaning services, and communicating with client contacts about building or equipment concerns
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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