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Epiq Systems, Inc.

Service Specialist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.77 - $23.72
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Annual bonus
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
friendly work environment

Job Description

Epiq is a global leader in the legal and business services industry, known for delivering unparalleled solutions to manage information, data, and complex workflows crucial to its clients’ success. With a commitment to innovation and customer service excellence, Epiq supports a broad range of industries including legal, corporate, and government sectors. The company fosters a dynamic and supportive work environment where collaboration and professional growth are encouraged. Recognized for its inclusive culture, Epiq ensures equal opportunities for all employees and prioritizes compliance with diversity and anti-discrimination laws. This culture of respect and opportunity makes Epiq an exceptional place to develop... Show More

Job Requirements

  • high school diploma or ged
  • minimum of 1 year work experience in a customer services field
  • ability to multitask with attention to detail
  • ability to resolve issues with professionalism and tact
  • ability to lift or move 40 lbs or greater
  • ability to grasp lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • ability to walk bend kneel stand or sit for an extended period of time
  • preferred shift 8 am to 5 pm

Job Qualifications

  • high school diploma or ged
  • minimum of 1 year work experience in a customer services field
  • ability to multitask with attention to detail
  • ability to resolve issues with professionalism and tact
  • ability to lift or move 40 lbs or greater
  • ability to grasp lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • ability to walk bend kneel stand or sit for an extended period of time

Job Duties

  • metering sorting and distributing mail and accountable packages per schedule
  • accurately producing copy print and scan projects per written instructions
  • answering incoming telephone calls and routing to the appropriate person
  • greeting and announcing visitors in a friendly and professional manner
  • coordinating and upkeep of client conference rooms common areas and kitchens
  • inspecting and ensuring all rooms are clean stocked with supplies and ready for continual use
  • organizing and distributing client kitchen supplies
  • maintaining inventory control and ordering supplies as needed
  • upkeep of copy rooms and stocking of general supplies delivery of paper and basic daily maintenance
  • hanging pictures small office moves cleaning services and communication with key client contacts regarding building equipment concerns

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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