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Sodexo

Service Response Center Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Flexible
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k plan
Employee Discount Programs
Shift meals (location specific)
Uniforms (location specific)
Safety shoes (location specific)
Transportation support and parking (location specific)

Job Description

Sodexo is a global leader in quality of life services, dedicated to improving everyday experiences for individuals through a comprehensive range of services including food service, catering, and facilities management. With a strong commitment to social responsibility, economic progress, and environmental sustainability, Sodexo partners with a wide variety of clients to create memorable and seamless experiences for both customers and employees. Our operations span numerous sectors including healthcare, education, corporate, and remote sites, emphasizing a culture of respect, diversity, and inclusion. At Sodexo, employees are valued for their unique perspectives and contributions, fostering an environment where everyone is encouraged to... Show More

Job Requirements

  • 2+ years of related experience
  • Previous supervisory experience required
  • High level of accuracy and organizational skills
  • Team-oriented
  • Adaptable to varying shifts and open availability preferred
  • Reliable with strong attendance and punctuality
  • Commitment to maintaining a safe and healthy work environment

Job Qualifications

  • 2+ years of related experience
  • Previous supervisory experience required
  • Ability to perform accurately with strong organizational skills
  • Team-oriented and adaptable
  • Reliable and dedicated to nurturing a healthy and safe working environment

Job Duties

  • Coach Service Response Center (SRC) agents to deliver exceptional customer service through telephone, email, or face-to-face communications
  • Build a strong team by developing employees to accomplish desired results
  • Play a collaborative role in growing and implementing standards and processes
  • Attend work and show for scheduled shift on time with satisfactory regularity
  • Perform other duties as assigned based on business necessities and client requirements

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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