Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible scheduling
Job Description
New England Baptist Hospital, located in Boston, Massachusetts, is a premier healthcare facility recognized for its commitment to providing specialized orthopedic care and comprehensive services to patients. As part of the Beth Israel Lahey Health system, New England Baptist Hospital stands out for its excellence in patient-centered care, advanced medical technology, and a collaborative approach among its healthcare professionals. The hospital serves a diverse patient population, offering a range of inpatient and outpatient services focused on musculoskeletal health, rehabilitation, and patient safety. With over 35,000 dedicated professionals, including nurses, doctors, technicians, therapists, and researchers, this institution fosters an environment where... Show More
Job Requirements
- High school diploma preferred
- Serve Safe certification preferred
- prior healthcare and/or customer service dispatching experience
- ability to use Windows based computer programs, telephones, radios, paging systems, and copy/fax machines
- ability to read, write, speak, and understand English
- ability to work in a fast-paced environment with multiple competing tasks
- ability to select priorities and organize work to meet demand
- strong customer service orientation
- timely and accurate typing skills
Job Qualifications
- High school diploma preferred
- prior healthcare or customer service dispatching experience preferred
- strong positive customer service skills
- ability to work in a fast-paced environment with competing priorities
- good typing skills
- proficiency with basic computer programs and communication systems
- ability to read, write, speak, and understand English
- ability to prioritize tasks and organize work to meet demands
Job Duties
- Provides exceptional customer service to patients, families, visitors, and hospital staff
- communicates any potential customer service issues with appropriate supervisor or manager
- completes required continuous improvement reports in a timely and satisfactory manner including assigned HACCP records
- leads and assists in food preparation and assembly of patient meal trays
- works as part of a team to accomplish timely and courteous service
- participates in all dietary in-service training, regular safety meetings, safety training and hazard assessments as required
- provides or facilitates basic training and supervision to patient services staff
- works comfortably with basic computer programs including electronic room service programs
- maintains and cleans work area throughout the day and at the end of each shift
- strictly adheres to all HACCP and safety policies and procedures including documentation of HACCP logs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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