Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $20.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Flexible spending account
Paid Time Off
Parental leave
employee perks
Employee Referral Bonus Program
Job Description
Rusnak Auto Group is a prestigious automotive company renowned for its leadership within the luxury vehicle market, particularly across the Greater Los Angeles area and Southern California. With a rich history spanning over six decades, the company has successfully expanded to 14 locations, featuring elegant showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. The organization is family owned and operated, demonstrating deep roots in the automotive industry while continuously striving to serve customers with utmost dedication. Rusnak Auto Group's portfolio proudly includes 11 exceptional luxury car brands, meeting the sophisticated tastes of its clientele. The company emphasizes customer... Show More
Job Requirements
- high school graduate or equivalent
- one year of related and progressively responsible experience preferred
- automotive retail background is a plus
- minimum of 18 years of age
- valid California driver license with a clean DMV record
Job Qualifications
- high school diploma or GED
- minimum five years of experience in accounting or related roles within automotive, retail, sales, hospitality, or food and beverage industries
- basic knowledge of office administration
- strong communication and customer service skills
- ability to manage multiple tasks efficiently
- proficient with telephone systems and computer software
- attentive to detail and organized
- ability to build relationships with manufacturers and vendors
- goal-oriented with an emphasis on meeting proficiency targets
Job Duties
- greet clients and handle telephone communications professionally and efficiently
- manage appointment calendars and place reminder calls
- receive and route mail, maintain and distribute publications
- manage fax machine operations including sending and receiving faxes
- maintain office supply inventory and perform general clerical duties such as filing and data entry
- work with management to maintain accounts payable records and issue payments
- follow company policies and procedures
- promptly communicate client concerns to management
- administer warranty claims within designated time frames
- review and correct rejected claims before resubmission
- ensure repair order documentation complies with all requirements
- stay current with manufacturer publications regarding warranty claims
- identify extra charge claims during booking
- maintain relationships with manufacturer representatives and vendors
- participate in setting personal performance goals
- manage warranty schedules to process aging claims
- post credit notes and reconcile receivables
- provide backup support to the service booker and potentially supervise booking personnel
- cross-train in related practices and policies to ensure consistent department coverage
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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