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Job Overview
Compensation
Hourly
Range $14.00 - $18.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Professional work environment
Job Description
This opportunity is with a dynamic automotive dealership dedicated to providing exceptional customer service and maintaining a seamless operational flow. Established as a trusted entity in the automotive sales and service industry, the dealership prides itself on creating a welcoming and efficient environment for both customers and staff. The company is committed to excellence, professionalism, and a customer-centric approach, fostering long-term relationships with visitors and clients. This role serves as a critical front-line ambassador by managing incoming communications and enhancing the overall customer experience.
The position involves welcoming callers and visitors, understanding their needs, and directing them efficiently to th... Show More
The position involves welcoming callers and visitors, understanding their needs, and directing them efficiently to th... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience
- proficiency with computer and telephone systems
- strong communication skills
- ability to maintain confidentiality
- ability to follow company rules and procedures
- punctual attendance
- availability to work assigned shifts
- ability to maintain a neat appearance
- willingness to adhere to dress code
- commitment to completing required trainings
Job Qualifications
- High school diploma or equivalent
- experience with customer service
- proficiency with basic computer systems
- effective communication skills
- ability to maintain confidentiality
- polite and professional demeanor
- ability to multitask
- knowledge of telephone systems
- basic clerical skills
- ability to follow company policies
- punctual and reliable
- willingness to complete ongoing training
Job Duties
- Receives and directs callers to appropriate destinations
- answers basic inquiries
- routes incoming calls
- takes messages
- provides basic information to callers
- performs cashiering duties when required
- opens repair orders as needed
- greets customers and determines nature of visit
- directs customers to correct departments
- notifies appropriate personnel
- introduces customers
- obtains customer demographic information using dealership systems
- types memos, correspondence, and reports
- assists with clerical duties
- maintains privacy of customer information
- maintains professional attitude and appearance
- keeps work area clean
- adheres to dress code
- follows federal, state, and local laws on safeguarding information
- reports to work on time
- follows assigned schedule
- completes required training
Job Qualifications
Experience
No experience required
Job Location
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