Dave Wright Nissan Subaru logo

Service Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid holidays
vacation
sick days
Automatic 3% company contribution to 401k
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
Fun and casual workplace
Exciting company Christmas party
Great and committed supporting staff
Appreciation for a job well done

Job Description

Dave Wright Nissan Subaru is a highly acclaimed automotive dealership recognized for its outstanding work environment, having been awarded the Best Dealership to Work For award 12 times and the prestigious 2026 Time Dealer of the Year Award. This dealership is dedicated to providing exceptional customer service and fostering an inclusive, team-oriented atmosphere that supports both employee growth and customer satisfaction. As a prominent player in the automotive retail industry, Dave Wright Nissan Subaru specializes in selling and servicing Nissan and Subaru vehicles, maintaining a reputation for excellence and integrity throughout its operations. The dealership operates with core values that... Show More

Job Requirements

  • At least two years of experience in a similar position and knowledge of automotive parts and service preferred
  • can work in a fast-paced and challenging environment handling multiple projects
  • must have excellent administrative, organizational, and communication skills
  • valid driver’s license
  • must be willing to submit a background check prior to employment

Job Qualifications

  • At least two years of experience in a similar position
  • knowledge of automotive parts and service preferred
  • excellent administrative skills
  • strong organizational skills
  • effective communication abilities
  • valid driver’s license

Job Duties

  • Answer service calls and schedule appointments
  • provide administrative support to the service department
  • prepare, review, and process warranty claims
  • ensure the dealership is paid for all warranty work accurately and timely by preparing, flagging, submitting, and following up on each claim
  • coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
  • communicate with customers and service technicians to define scope of warranty claim resolution and set expectations
  • follow up with each claim to ensure service delivery to the customer and compensation for the dealership
  • stay up to date with all factory recalls, announcements, and procedures

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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