Dave Wright Nissan Subaru logo

Service Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Paid holidays
vacation
sick days
401k
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
fun workplace
Company Christmas party
Supporting staff
Job appreciation

Job Description

Dave Wright Nissan Subaru is a distinguished automotive dealership renowned for its unwavering commitment to excellence and customer satisfaction. Recognized repeatedly as the best dealership to work for, having been awarded this honor twelve times, the establishment prides itself on its strong, value-driven culture. The core values that guide Dave Wright Nissan Subaru include problem-solving, teamwork, integrity, continuous growth, and a steadfast commitment to never quitting. These values not only foster a supportive and collaborative work environment but also ensure that every team member strives to uphold the highest standards of service and professionalism.

As a leading dealership in t... Show More

Job Requirements

  • At least two years of experience in a similar position and knowledge of automotive parts and service preferred
  • Can work in a fast-paced and challenging environment handling multiple projects
  • Must have excellent administrative, organizational, and communication skills
  • Valid Driver's License
  • Must be willing to submit a background check prior to employment

Job Qualifications

  • At least two years of experience in a similar position and knowledge of automotive parts and service preferred
  • Ability to work in a fast-paced and challenging environment handling multiple projects
  • Excellent administrative, organizational, and communication skills
  • Valid Driver's License
  • Willingness to submit a background check prior to employment

Job Duties

  • Answer service calls and schedule appointments
  • Provide administrative support to our service department
  • Prepare, review, and process warranty claims
  • Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim
  • Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
  • Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
  • Follow up with each claim to ensure service delivery to the customer and compensation for the dealership
  • Stay up to date with all factory recalls, announcements, and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location