Dave Wright Nissan Subaru logo

Service Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid holidays
vacation
sick days
3% company contribution to 401k
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
Fun and casual workplace
Company Christmas party
Supporting staff
Appreciation for a job well done

Job Description

Dave Wright Nissan Subaru is a reputable automotive dealership recognized for excellence and awarded Best Dealership to Work For twelve times. Known for its commitment to customer service and employee satisfaction, this dealership combines a welcoming work environment with industry-leading standards. Operating within the automotive sector, the dealership offers a dynamic atmosphere where teamwork, integrity, and growth are fundamental values. The workplace culture thrives on a set of core values that guide daily operations and interactions, namely 'We Solve It,' 'We Are All One Team,' 'We Do What We Say,' 'We Grow Or We Die,' and 'We Commit And Never... Show More

Job Requirements

  • At least two years of experience in a similar position and knowledge of automotive parts and service preferred
  • Can work in a fast-paced and challenging environment handling multiple projects
  • Must have excellent administrative, organizational, and communication skills
  • Valid driver’s license
  • Must be willing to submit a background check prior to employment

Job Qualifications

  • At least two years of experience in a similar position preferred
  • Knowledge of automotive parts and service preferred
  • Excellent administrative skills
  • Strong organizational skills
  • Effective communication skills
  • Ability to manage multiple projects in a fast-paced environment
  • Valid driver’s license
  • Willingness to submit to a background check

Job Duties

  • Answer service calls and schedule appointments
  • Provide administrative support to the service department
  • Prepare, review, and process warranty claims
  • Ensure timely and accurate submission and follow-up of warranty claims
  • Coordinate with vendors and manufacturers for replacement parts
  • Communicate with customers and service technicians to define warranty claim resolution
  • Follow up on claims to ensure customer service delivery and dealership compensation
  • Stay updated with factory recalls, announcements, and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location