Service receptionist

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Mac Haik Ford Pasadena is a reputable automotive dealership committed to delivering superior customer experiences and quality vehicle services. Located in Pasadena, this dealership operates under the esteemed Mac Haik Auto Group, known for its dedication to excellence in the automotive sales and service industry. Mac Haik Ford Pasadena offers a wide range of new and used Ford vehicles alongside expert maintenance and repair services by certified technicians. The dealership fosters a welcoming environment that emphasizes professionalism, customer satisfaction, and community involvement, making it a preferred destination for customers seeking reliable automotive solutions.

The role of a Service Recept... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist roles preferred
  • Excellent verbal and written communication skills
  • Basic proficiency with computers and scheduling software
  • Strong organizational skills and attention to detail
  • Ability to work full-time hours
  • Dependable and punctual
  • Positive attitude and customer service orientation

Job Qualifications

  • Previous customer service or receptionist experience preferred
  • Strong communication and interpersonal skills
  • Professional and courteous phone etiquette
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills including Outlook, Word, and appointment systems
  • Dependable, punctual, and team-oriented

Job Duties

  • Answer incoming calls promptly and professionally
  • Schedule service appointments and update appointment calendar
  • Direct calls to appropriate departments or personnel as needed
  • Perform basic data entry and update customer information
  • Provide excellent customer service over the phone and in person
  • Support the service team as needed with administrative tasks

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.