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Sonic Automotive

Service Porter - Mercedes-Benz of Walnut Creek

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
HSA
401k
Paid Time Off
Employee Discounts

Job Description

Mercedes-Benz of Walnut Creek is a premier automotive dealership renowned for being one of the fastest-growing brands within the automotive industry. Located in Walnut Creek, this dealership has built its reputation on a foundation of integrity, exceptional customer service, and a commitment to excellence. The company prioritizes doing things the right way, focusing on treating guests with respect, taking pride in its work, and fostering opportunities for employee growth and development. With a dedication to creating a positive work environment, Mercedes-Benz of Walnut Creek has earned a reputation for having one of the lowest turnover rates in the industry, supported... Show More

Job Requirements

  • Authorized to work in the USA
  • Valid driver’s license and good driving record
  • Ability to pass pre-employment testing including background checks, MVR, drug test, credit report
  • Valid driver license
  • Availability Monday through Saturday
  • Commitment to safety policies

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in automotive service or dealership environment a plus
  • Strong communication and customer service skills
  • Ability to operate vehicles safely within a service facility
  • Basic knowledge of vehicle identification and damage assessment
  • Positive attitude and professional demeanor
  • Ability to work both independently and as part of a team

Job Duties

  • Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
  • Determines if customers coming into service have an appointment
  • Records customer's name, VIN, tag number, mileage, and existing vehicle damage (walk around)
  • Controls service traffic flow, parking and assist with loaner vehicles as needed
  • Parks vehicles after they have been written up
  • Drives safely and reports any lot damage immediately
  • Retrieve customer vehicles at cashier for pick-up
  • waits at vehicle for customer, thanks customers for their business
  • Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all vehicles taken in for service
  • Delivers keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle
  • Maintains a clean and safe service drive area, free of trash, water, leaves and dirt
  • Drives vehicles to and from service lane, service stalls, and parking lot as needed
  • Makes key tags for vehicles
  • Maintains a professional appearance
  • Performs other duties as assigned
  • Must follow all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor

Job Qualifications

Experience

No experience required

Job Location

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