Tartine Bakery logo

Tartine Bakery

Service Manager - Santa Monica

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $72,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career Development

Job Description

Tartine is a renowned and respected restaurant brand known for its commitment to providing exceptional dining experiences through high-quality food, outstanding service, and a warm and welcoming atmosphere. Operating as a well-established eatery serving a diverse clientele, Tartine prides itself on maintaining rigorous standards of food quality, cleanliness, and guest satisfaction. With a dedicated team and a focus on continual improvement, Tartine is positioned as a leader in the restaurant industry, renowned for both its culinary excellence and operational efficiency.

The current opportunity at Tartine is for the role of Service Manager, a critical leadership position responsible for overseein... Show More

Job Requirements

  • Be 21 years of age or older
  • Three or more years of front-of-the-house operations and/or experience as an assistant manager in the service or food and beverage industries
  • Able to understand and speak using the predominant language(s) of guests
  • Proficient in basic mathematics
  • Able to handle money and operate a point-of-sale system
  • Able to work in a standing position for long periods of time (up to 5 hours)
  • Able to reach, bend, stoop and frequently lift up to 50 pounds
  • Stamina and availability to work 50 to 60 hours per week

Job Qualifications

  • Be 21 years of age or older
  • Three or more years of front-of-the-house operations and/or experience as an assistant manager in the service or food and beverage industries
  • Able to understand and speak using the predominant language(s) of guests
  • Proficient in basic mathematics
  • Able to handle money and operate a point-of-sale system

Job Duties

  • Promote, work, and act in a manner consistent with the mission of Tartine
  • Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis
  • Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance
  • Achieve company objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment
  • Monitor food preparation methods, portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
  • Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
  • Count money and make bank deposits
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Monitor budgets, payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
  • Maintain food and equipment inventories and keep inventory records
  • Schedule staff hours and assign duties
  • Establish standards for personnel performance and customer service
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity and costs
  • Keep records required by government agencies regarding sanitation or food subsidies
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
  • Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions and evaluate employee performance
  • Be knowledgeable of restaurant policies regarding personnel
  • Administer prompt, fair and consistent corrective action for all violations of company policies, rules and procedures
  • Continually strive to develop staff in all areas of managerial and professional development
  • Order and purchase equipment and supplies
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Assess staffing needs and recruit staff
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
  • Review menus and analyze recipes to determine labor and overhead costs and assign prices to menu items
  • Attend all scheduled employee meetings and offers suggestions for improvement
  • Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant
  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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