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Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
Identity Theft Protection
Employee assistance program
401(k) retirement plan
Tuition Reimbursement
profit-sharing program
Quarterly stock units
holiday bonus

Job Description

Texas Roadhouse is a renowned casual dining restaurant chain famous for its mouth-watering steaks and an energetic, people-first culture. Established with a mission to deliver legendary food and legendary service, Texas Roadhouse prides itself on creating a dining experience that is both memorable and enjoyable for its guests. The brand is synonymous with high-quality USDA Choice steaks, fall-off-the-bone ribs, freshly baked bread, and legendary hospitality that makes every visit special. With numerous locations across the country, Texas Roadhouse has successfully cultivated a community where employees are valued and guests are treated like family. The company philosophy is deeply rooted in... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or hospitality management
  • Strong leadership and team management skills
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Excellent customer service skills
  • Knowledge of safe food handling procedures
  • Ability to manage inventory and control costs

Job Qualifications

  • Experience in restaurant management or a similar leadership role
  • Strong interpersonal and communication skills
  • Ability to train and develop a team
  • Knowledge of liquor laws and responsible alcohol service guidelines
  • Proven track record in managing sales and guest satisfaction
  • Ability to manage schedules and operational tasks effectively

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • Enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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