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Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $59,000.00 - $73,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
tuition reimbursements
profit-sharing program
restricted stock units
community support opportunities
Annual holiday bonus

Job Description

Texas Roadhouse is a renowned American restaurant chain specializing in steaks, ribs, and classic American cuisine. Known for its lively atmosphere, exceptional customer service, and commitment to quality food, Texas Roadhouse has established itself as a staple in the casual dining industry. The company's culture is deeply rooted in a people-first philosophy, emphasizing respect, team spirit, and celebration of both customers and employees alike. Texas Roadhouse prides itself on being more than just a restaurant; it’s a vibrant community where employees, affectionately called 'Roadies,' can thrive, grow, and build meaningful careers. The company offers comprehensive training programs, clear career pathways,... Show More

Job Requirements

  • High school diploma or equivalent
  • previous management experience in a restaurant environment
  • knowledge of food safety and handling procedures
  • ability to work flexible hours including nights, weekends, and holidays
  • strong leadership and team management skills
  • valid alcohol service certification if applicable

Job Qualifications

  • Proven experience in restaurant management or similar leadership role
  • strong understanding of customer service principles
  • knowledge of liquor laws and responsible alcohol service
  • excellent communication and interpersonal skills
  • ability to train, coach, and mentor staff
  • strong organizational and multitasking capabilities
  • commitment to maintaining a safe and clean work environment

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests
  • providing or directing all Front of House training
  • managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • assisting with the development of key employees by providing daily feedback during one-on-ones

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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