You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,000.00 - $72,800.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
Training and Development
Job Description
Our company is a well-established hospitality leader known for delivering exceptional dining experiences in a fast-paced, high-volume environment. We operate a dynamic restaurant where quality service and guest satisfaction are our top priorities. We pride ourselves on providing a vibrant, polished atmosphere that combines excellent food, drink, and hospitality with a commitment to professionalism and operational excellence. The environment is exciting and challenging, catering to a diverse clientele who expect outstanding service and a memorable dining experience.
We are currently seeking a highly motivated and experienced Service Manager to lead our front-of-house operations. This role is a hands-on leadership positio... Show More
We are currently seeking a highly motivated and experienced Service Manager to lead our front-of-house operations. This role is a hands-on leadership positio... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of supervisory experience in the restaurant or hospitality industry
- demonstrated leadership and team management abilities
- excellent interpersonal and communication skills
- ability to work flexible hours including evenings, weekends, and holidays
- capacity to work under pressure in a fast-paced environment
- basic computer literacy
- strong problem-solving skills
- willingness to adhere to company policies and standards
- physical ability to stand and move throughout the shift
- valid food handler's permit where applicable
Job Qualifications
- High school diploma or equivalent
- previous experience in a leadership role within a high-volume restaurant or hospitality environment
- strong knowledge of front-of-house operations and service standards
- excellent guest service and communication skills
- ability to coach and motivate a diverse team
- proficiency in managing labor and sales performance
- understanding of health, safety, and alcohol service regulations
- ability to handle guest concerns and conflict resolution effectively
- strong organizational and multitasking skills
- basic administrative and reporting skills
- familiarity with restaurant POS systems
- CPR and first aid certification preferred
Job Duties
- Lead front-of-house shifts from pre-shift through close
- set the tone for service, urgency, and professionalism on the floor
- direct FOH flow across host stand, dining room, bar, and support stations
- monitor wait times, seating rotations, table turns, and service pacing
- ensure opening, mid-shift, and closing sidework/checklists are completed
- maintain floor visibility during peak periods and high-volume service windows
- model and enforce hospitality standards consistent with each concept's brand
- visit tables, engage guests, and build repeat-business relationships
- handle guest concerns, service failures, and recovery situations promptly
- empower staff to solve issues appropriately while escalating when needed
- maintain a polished atmosphere, including music, lighting, cleanliness, and presentation standards
- supervise servers, bartenders, hosts, food runners, bussers, and support staff
- lead pre-shift meetings with service focus, features, and operational priorities
- coach in real time on service steps, salesmanship, menu knowledge, and professionalism
- support onboarding and training of new FOH team members
- reinforce standards for attendance, appearance, uniform compliance, and conduct
- document and communicate performance issues to senior leadership per company process
- monitor shift staffing levels and deploy labor based on business volume
- support productivity and labor-cost control without sacrificing service quality
- track and manage comps, voids, discounts, and guest recovery spend
- drive check averages and beverage sales through coaching and feature execution
- assist with daily sales awareness and shift-level performance reporting
- coordinate with BOH leadership to maintain ticket flow, pacing, and guest satisfaction
- support bar operations, guest flow, and bartender performance
- reinforce responsible alcohol service, ID checks, and intoxication prevention protocols
- monitor bar cleanliness, organization, and presentation standards
- communicate low-stock or product-quality issues to bar/management leadership
- enforce sanitation, health, and workplace safety standards in FOH areas
- ensure compliance with alcohol service laws and company policies
- maintain incident awareness and complete reports accurately and promptly
- support facility readiness by identifying maintenance and cleanliness issues and following through
- complete manager logs, shift notes, comps/voids review, and incident documentation
- communicate effectively with kitchen, bar, and fellow managers during shift transitions
- participate in manager meetings, training sessions, and operational planning
- support scheduling input, staffing recommendations, and team development planning as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All