Texas Roadhouse

Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
Adoption assistance
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
Profit-sharing
Stock units
holiday bonus

Job Description

Texas Roadhouse is a renowned American casual dining restaurant chain famous for its legendary steaks and vibrant, welcoming atmosphere. Established with a strong focus on people-first values, Texas Roadhouse prides itself on delivering legendary food and legendary service to every guest. The company fosters a work environment where employees feel valued and motivated, ensuring they love what they do today and are prepared for future opportunities within the organization. The culture at Texas Roadhouse is not only about serving top-quality steaks but also about creating memorable experiences for guests through exceptional service in a fun, team-oriented setting.\n\nTexas Roadhouse is currently... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant management or supervisory role
  • valid alcohol server certification if required by state law
  • strong organizational and multitasking abilities
  • ability to work flexible hours including nights, weekends, and holidays
  • commitment to uphold company values and policies
  • reliable transportation for commuting if required

Job Qualifications

  • Experience managing front of house operations in a restaurant environment
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • ability to drive sales and guest satisfaction
  • knowledge of liquor laws and responsible alcohol service
  • experience in staff training and development
  • proficiency in scheduling and managing employee performance
  • ability to create an engaging and safe work environment
  • problem-solving and conflict resolution skills

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with all employment policies
  • overseeing cleanliness of restaurant and safety of guests at all times
  • providing or directing all Front of House training
  • managing performance of Front of House employees including performance evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • assisting with development of key employees, assistant managers, and hourly staff by providing daily feedback
  • reviewing applications, interviewing, and hiring or recommending hiring of Front of House employees
  • directing work for employees including setting hours and weekly schedules and assigning tasks
  • creating a fun, safe environment by following core values and operational goals
  • implementing contests, theme nights, and staff incentives
  • understanding, managing, and practicing safe food handling procedures

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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