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Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
Adoption assistance
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
profit-sharing program
restricted stock units
community support opportunities
Annual holiday bonus

Job Description

Texas Roadhouse is a renowned casual dining restaurant chain that specializes in serving hand-cut steaks and freshly baked bread in a vibrant and fun atmosphere. Known for its commitment to Legendary Food and Legendary Service, Texas Roadhouse has built a reputation as a people-first company, emphasizing a culture that values employees and customers alike. The company focuses on creating a warm and welcoming environment where employees can thrive, love what they do today, and grow into future roles with ample career development opportunities. Employees, affectionately known as Roadies, are at the heart of the brand’s success, contributing to a dynamic... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or management role in a restaurant or hospitality setting
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Strong organizational skills and attention to detail
  • Ability to stand and move for extended periods
  • Good problem-solving skills
  • Valid work authorization

Job Qualifications

  • Proven experience in food service or hospitality management
  • Strong leadership and people management skills
  • Knowledge of liquor laws and responsible alcohol service
  • Ability to train and develop employees
  • Excellent communication and interpersonal skills
  • Experience with handling compliance and safety standards
  • Ability to manage multiple priorities and work in a fast-paced environment
  • Commitment to delivering exceptional customer service

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • Enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • Assisting with the development of key employees and providing daily feedback
  • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
  • Directing work for employees including scheduling and task assignments
  • Creating a fun and safe environment by implementing contests, theme nights, and incentives
  • Understanding and practicing safe food handling procedures

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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